Fast Food Restaurants That Straight Up Cheat Customers

When you go to a fast food joint, you’re not
asking for much: a fast, filling meal at a
decent price, and… that’s about it.
But sometimes you don’t even get that.
So the next time you hit up your local drive-thru
for dinner, take a close look at your receipt.
Here’s a look at some times that fast food
restaurants cheated customers.
Burger King’s Croissan’wich
Burger King ended 2017 by settling a class
action lawsuit claiming Maryland customers
had been cheated for almost two years.
The lawsuit was filed by Koleta Anderson of
Maryland, who claimed customers who used a
Buy One, Get One coupon for BK’s Croissan’wich
were paying an inflated price.
Anderson says when she used the coupon, she
was charged $3.19 for a single sandwich.
Without the coupon, she was charged $2.16
for the same sandwich.
And this wasn’t a one time thing: she claimed
that Burger King was intentionally hiking
prices for people with the coupon, as she
and her lawyer were similarly overcharged
at several other locations
BK denied there was any funny business going
on…but they still settled the matter and
agreed to hand out some $2 and $5 gift cards.
That was nice of them.
McDonald’s Extra Value Meals
The whole point of ordering an Extra Value
Meal is that it’s convenient and it’s cheaper
than ordering the components individually.
But a lawsuit filed in Illinois in 2016 alleged
that’s not always the case.
According to the Cook County Record, James
Gertie filed the complaint when he realized
he was paying more for his Extra Value Meal
than the components would cost individually.
The meal was $5.90, he said, while ordering
two cheeseburgers, a medium fries, and a medium
soft drink came to $5.49.
Gertie told the Daily Herald it wasn’t the
money that prompted the lawsuit.
“It’s because of the principle, that’s the
whole point of a ‘value’ meal.
I believe in the principle of true advertising.
If a company advertises something to be a
value, then it should be.”
As of early 2018, the case still hadn’t reached
a verdict.
Chipotle’s calories
Chipotle’s big bragging point is fresh ingredients,
as well as their claim that they’re a healthier
dining choice than their competitors.
But a class action lawsuit filed in California
challenges those claims, alleging that Chipotle
was tricking customers with incomplete information.
The confusion came when diners looked at a
menu board that showed a picture of the chorizo
burrito, a summary of ingredients, and a note
that claimed simply, “300 calories.”
Fortune reported that Chipotle’s nutrition
calculator actually gives you a total of 930
calories for just a chorizo burrito with white
rice and black beans.
Turns out, the 300 calories on the menu was
just for the chorizo alone, with no other
ingredients or fillings added.
And that’s a problem for Chipotle, as California
law requires restaurants to make complete
nutritional information available to customers.
So far, no resolution has been reached, though
Chipotle has dropped chorizos in favor of
Dunkin’ Donuts’ imposter ingredients
Everybody loves Dunkin Donuts, right?
“Yeah I come to Dunkin everyday.
Grab a ‘crolla, have an extra large, three
Parliaments, take a big dump – that’s kinda the
Well, okay, not everyone.
In fact, in 2017, the Dunks was hit with three
different lawsuits alleging bogus replacement
In April, a Massachusetts customer got a settlement
out of a lawsuit filed against the coffee
and donut chain claiming customers at a group
of 20 locations were being served margarine
or butter substitute, even if they asked for
Then, in June, a lawsuit in New York accused
the company of using ground beef instead of
steak in their steak-and-egg sandwiches.
And in August, another class action lawsuit
was filed claiming products labeled as “blueberry”
didn’t contain any actual blueberries, and
instead used sugary “flavored crystals.”
“Time to make the donuts!”
Sure, it might be time to make the donuts.
The question is: make them with what?
“The best part of my day is when I’m at Dunkin.
You think that’s sad?”
“Yes, very.”
“Real customers know, the holidays run on
Jimmy Johns’ sprout fiasco
In 2014, a disgruntled customer sued Jimmy
Johns because she didn’t get alfalfa sprouts
— even though they were clearly listed on
the menu.
It turns out there was a pretty good reason:
in 2012, there was an E. Coli outbreak traced
to sprouts served at Jimmy Johns, among other
Jimmy Johns responded by removing the item
entirely from their meals, but didn’t alter
their menus to reflect the change.
Jimmy Johns denied any wrongdoing in the case
of the missing alfalfa sprouts, but still
settled and agreed to give unhappy customers
a voucher for $1.40 that could be redeemed
for any side item or soft drink… but not
a side of sprouts.
McDonald’s fry cheat
If you think you’ve been shortchanged on your
McDonald’s French fry order, there might be
a good reason for that, according to McDonald’s
employees who posted on Reddit.
“They say they would told to pinch the base
of the cardboard carton so it would take fewer
fries to make it look full.”
Other employees confirmed the practice — and
that customers occasionally called them out
on it — but a McDonald’s representative
told the Huffington Post no such policy exists.
We’ll let our stomachs be the judge of that.
Subway’s great “footlong” debate
Finally, there’s the infamous case of the
Subway Footlong.
In 2013, a customer at a Subway in Australia
posted a photo of his footlong sub next to
a tape measure that showed it was only 11
inches long.
The internet was not about to stand for that
sort of thing, and a group filed a class action
lawsuit against Subway.
It turned out that the case of the disappearing
inch was a result of how the bread baked,
and since all loaves start from the same amount
of dough, you’re guaranteed to get a particular
amount of bread.
In spite of that, the case was settled for
$525,000 and that should have ended it.
One sub-loving plaintiff refused to settle,
however, and kept the case going.
It wasn’t until August 2017 that the entire
case was thrown out because…the judged deemed
it to be really stupid.
So, while you might not be getting exactly
12 inches of bread, the courts say you’re
still getting your money’s worth.
Just think about that before you stick your
footlong in your mouth.
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100 thoughts on “Fast Food Restaurants That Straight Up Cheat Customers

  • One time we got extra lucky and we bought like 12 burgers from McDonald's and they gave us 13 so more like we cheated them

  • I recently watched a McDonald's manager train a new employee on how to fluff up the fries so we dont get as much as we are supposed to I haven't been back since…

  • Mcdonald’s charge me $3.19 for a medium fries. With about 20 pieces when I got home to my surprise. I will never buy fries again from McDonald’s

  • Great video, thanks for sharing.

  • The mcds limited fries thing is 100000% true and a customer got pissed as my shift manager was showing me to do this in front of that customer as it was his fries lol

  • I do work at McDonald's and the fries are true and the coffee is scaming u to a guy asked for a medium and I gave him a small and he said Sr u gave me a small and I said okay I will fix It I opened to coffee and pored it in the medium it's the same order a small next time

  • I worked at Mc Donaldson For 13yr. And when I was on frogs I filled the box they charge almost 3$ for a large so I stuffed them when you get in a rush most of my boxes get full

  • I used a coupon buy one get one free at a Burger King that had just opened and when I protested the clerk said to me well what do you f'ing expect fat ass we just built this place and we aren't paying for it with coupons. I never went back again and wasn't the only customer who complained online.

  • I can buy a whole bag of burger's for more than a week of burger eating for the cost of one meal at any place so the lack of cars and butts in your seats when will they understand that many people don't have the extra income and food costs have risen to the point where who wants to put up with people who don't want to do their job.

  • The thing about the mcdonalds fries is true thats how I was trained at my store but they told me it was to open it up so you could fit more fries inside of it

  • Hiring a lawyer to argue a $1 hike in a breakfast sandwich seems like it would cost far more than any type of settlement would provide. Who goes to court over something that stupid anyway?

  • Seriously? Do you really think your going to get the product that the picture shows? Grow up world! You want fast food at a bargain price, you only get what you pay for. Every place is out to make a profit. That's the way the world turns!

  • the mcd value meal thing is real. i work there and see the price differences ALL. THE. TIME. please watch out for special sales and your total amount. most workers are too dumb to notice the price change or even care to look at the price.

  • Yeah, I notice the fast food places cheating with food amount like French fries…giving
    Smaller serving size…I was pissed one time bought one of
    The Mexican chorizo burrito took home and found out it has no meat in it just potato and egg, $7.00 bucks for the damn thing has no chorizo meat just the favorite, OMG!
    I was going back to complain but never want to go back there again 😠 some of the fast food or restaurants serving are not honest what they serve treated the customers like dummies…😡

  • We were in to mds Friday and two women ordered a meal and s large coffee .drank the coffee and went up to the pop fountain and filled their coffee cup 3 times and sit their big fat asses down and drank them down and went back to the fountain and filled up again and walked out.we see people stealing napkins and pop I guess it works both ways.people drive up and take a coffee cup out of the garbage and go to the counter for a refill.i always fold my cup up before I throw it in the trash..I dont know how small company's stay in business with trashy people drinking out of someone else's dirty cups.

  • It's not really scamming.
    It's being an informed consumer vs an ignorant idiot. Anyone who's bought (or sold) a soft drink on the run knows the cup costs more than the beverage. That's why MCDONALDs and 7-11s can sell bladder buster beverages so cheap.

  • For the fast food joints…
    I usually avoid them. But I've found it varies from place to place. Some McDonald's, for example, are Nazis with stupid stuff like dipping sauces. The folks I go to will throw all the dipping sauce you want into the bag! Same with Popeye's here in town… VERY generous and friendly. But I know that ain't everywhere!

  • The judge’s comment in the “Subway case” you refer to, about it being “stupid” sums up this entire video… stupid…

  • No your a cunt. If it say footlong and its only 11 and not 12 im gonna be pissed off. I’ll re open the lawsuit. Im gonna check footlong and 6 inch. I’ll repost it 24 hours with photos before toasted and after

  • Please tell me ppl know not to get a Whopper jr ($2.19). It's a cheese burger ($1.00) stg. You pay an extra dollar for condiments you can add to the cheese burger. Not to mention if you add cheese to a Whopper jr. 😂😂 Omg now it's $2.50 and you could've just edited your cheese burger with your choice of condiments for only $1.00

  • I love, love my Subway! I have special dietary needs and they always work with me! Midwest Subways rock!

  • I don’t have to worry about that bullsh*t it makes people fat and lazy and could cause retardation

  • Worked at Jimmy John's from 2017-2018 and we had to cancel sprouts because some sprout farm in the country had a salmonella problem. We put white tape over every mention of "sprouts" on the menu I believe and also let every customer know vocally that they weren't getting sprouts and the reason why.

  • Subway you better be 12 feet!! And McDonald's you better fill the French fries all the way to the top!!!!😡🤬

  • I used to work @ McDonald’s, and during that time I was in charge of cooking and putting it on the container, and I made sure that it’s full

  • All of these places love to load up your cup to the brim with ice so you get very little of the beverage you actually want

  • Your right! Because McDonalds food isn't quilt like it was before, there quarter pounders used to be bigger than it is now, there Mac's sandwich when I used to make them the burgers didn't fit the bun, now it looks like the bun court up with the burger. There fish sandwich just isn't the same any more, it just taste funny. There fries never a full box and if you tell them to put more fries in there they will charge you for more. And I am sick to my stomach when you asked for more sauce for your nuggets, you will pay for extra sauce wow!

  • 😂😂 Judge threw out the Subway lawsuit. Over 25yrs ago when I had my first job at McDonald's my manager emptied out a fry I had prepared and said, that's a pound of potatoes! He then taught me the proper way to fill the fries by pinching the carton before applying the fries.

  • I can just imagine what these people look like bringing forth these ridiculous lawsuits. Suing over missing sprouts, smh. Get a life!!

  • Still don't understand the mcd $5 value thing. Ur getting fry, two burgers, n a drink for $5. What more can u ask for?

  • The subway in the pilot truck stop in Colby KS, you lose 1" every 6". Employees instructed by store manager to portion control. Ripping off mostly truckers.

  • I never understand why our local chain pizza sells two double loaded meat pizzas for a deal but won't sub a plain cheese as one….
    That seems silly

  • I hate how if you're unsatisfied at Subway with the ring and a half of sliced green pepper, the jerk looks at you like he's being totally fair. You ask for a little extra (not meat, veggies) and he acts like u asked him for a kidney!

  • Just think…all those subway people wldve gotten a settlement except for ONE greedy stupid cunt that thought they deserved the world forca fucking inch of bread….thats the american mentality these days

  • Just do what I do then no fast food can cheet you out of your money 💰 I just don’t go there more than maybe 5 times a year to McDonald’s and zero times a year to any other fast food shop 🥘 just go shopping at grocery stores allow them to rip you off repeatedly 😂

  • So the girl who was upset about the alfalfa sprouts should be grateful cuz she could’ve has E.Coli with her food. Granted, they should’ve taken it off the menu so stuff like that wouldn’t happen

  • Mcdonalds or we u call it is the most garbage ever forget about going near there food even the smell is disgusting don't even smell there food they are simply yukkk yukkk

  • No cheatin me,….i haven't bought toilet paper in 3 years,….thankyou,….Mcdonalds, Burger King, Chipotle, KFC, Wendy's etc.😂😂

  • A double cheeseburger is a McDouble with two slices of cheese, a medium fry is a small fry and half a small fry, the number 9 (2 cheeseburger meal) is the same price as if you got a double cheese burger medium fry and drink separately. It’s cheaper to get a cheeseburger than a hamburger. Managers get mad if we fill the fry container all the way. We also get chewed out for giving more sauces than they paid for. You still have to pay for a large water because you’re not paying for the drink itself you’re paying for the cup. If you want a buttermilk crispy sandwich but don’t wanna pay 5 bucks get the biscuit and sub it for a bun. We are told specifically not to fill your ice cream Sunday all they way and don’t think asking for no ice for your mccafe drink will get you more coffee. The machine only puts the same amount for every size.

  • Jimmy Johns and Sprouts – Americans Sued because they wouldnt sell an item that made them sick, and didnt spend millions changing advert posters


  • My salad at Chik-Fil-A left a LOT of empty space in the box so I had them exchange it one of the others (which was packed). After a few more exchanged they refused to exchange any more insisting they were weighed and equal. I took their "kitchen tour." Sure enough… no scales. Then the broccoli disappeared. Then the croutons. Then most salad dressings. Even the TOOTHPICKS. The salads got consistent though… ALL half-filled boxes. Price did go up though. I used to have lunch there 3-5 times a week but I haven't eaten there in over 2 years now.

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